Municipal Website Design
Your municipal website is often the first interaction residents have with local government. We build professional, accessible websites that make it easy for residents to find information, access services, and stay informed about their community. Our municipal websites are designed specifically for the unique needs of city and village governments.
Problems We Solve
- Outdated website design that doesn't reflect your community's progress
- Residents can't find important information like meeting agendas and public notices
- Website is not mobile-friendly or accessible to all residents
- Staff struggle to update content without technical help
- Security vulnerabilities putting resident data at risk
- No clear path for residents to access online services
- Meeting minutes and agendas scattered across the site
- Emergency alerts don't reach residents effectively
- Document repository is disorganized and hard to search
- No integration with existing municipal systems
What You Get
Custom Responsive Design
Professional design tailored to your municipality's brand and optimized for all devices.
ADA Compliant
WCAG 2.1 AA compliant website ensuring accessibility for all residents.
Easy Content Management
Intuitive CMS allowing staff to update content without technical knowledge.
Meeting Management
Organized system for posting agendas, minutes, and public notices.
Document Repository
Searchable archive for ordinances, budgets, and official documents.
Emergency Alert System
Prominent alert banners for weather emergencies and public safety notices.
Online Forms
Digital forms for permits, service requests, and citizen feedback.
Department Pages
Dedicated sections for each department with contact information and services.
Event Calendar
Public calendar for meetings, community events, and important dates.
News & Announcements
Blog-style system for sharing news, seasonal updates, and public works announcements.
Staff Directory
Searchable directory with contact information and departmental organization.
Security & Hosting
SSL encryption, regular backups, and secure hosting with 99.9% uptime.
Our 5-Step Process
Discovery & Audit
We begin by auditing your current website, reviewing analytics, and interviewing key stakeholders. We identify pain points, accessibility issues, and opportunities for improvement while understanding your municipality's goals and resident needs.
Information Architecture
We map out your site structure, organizing content by resident needs rather than departmental silos. This includes planning navigation, identifying required pages, and establishing content hierarchy that makes information easy to find.
Design & Prototyping
We create custom designs that reflect your community's identity while maintaining professional government standards. You'll review and approve mockups before development begins, with unlimited revisions until you're satisfied.
Development & Testing
We build your website using modern, maintainable code with accessibility baked in from the start. Rigorous testing includes cross-browser compatibility, mobile responsiveness, accessibility validation, and security testing.
Launch & Training
We migrate your content, configure your domain, and launch your new website. Comprehensive training ensures your staff can confidently manage content, with documentation and ongoing support available.
Frequently Asked Questions
How long does a municipal website redesign take?
A typical municipal website project takes 10-16 weeks from kickoff to launch. This includes discovery, design, development, content migration, and training. Timeline can vary based on the size of your municipality and complexity of requirements.
Can our staff update the website without technical knowledge?
Absolutely. We build websites with user-friendly content management systems that allow non-technical staff to update pages, post agendas, add documents, and manage content through a simple visual editor. Training is included in every project.
Do you ensure ADA compliance?
Yes. Every website we build meets WCAG 2.1 AA accessibility standards. This includes proper heading structure, alt text for images, keyboard navigation, color contrast, and screen reader compatibility. We also provide accessibility training for ongoing content management.
What about hosting and security?
We offer secure managed hosting with SSL certificates, automatic backups, security monitoring, and 99.9% uptime. Your website will be hosted on enterprise-grade infrastructure with regular security updates and patches.
Can you migrate our existing content?
Yes. We handle full content migration from your existing website, including documents, images, and page content. We also take this opportunity to reorganize and improve content structure.
How do you handle meeting agendas and minutes?
We implement a dedicated meetings management system that makes it easy to post agendas before meetings and minutes after. Residents can browse by meeting type, date, or search for specific topics.
Do you support emergency alerts?
Yes. We build in emergency alert functionality that allows authorized staff to quickly post prominent warnings for weather emergencies, boil orders, road closures, and other urgent public safety notices.
What is your pricing structure?
Municipal website projects are custom quoted based on your specific needs. We offer transparent pricing with no hidden fees. Visit our pricing page or schedule a call to discuss your project requirements and receive a detailed proposal.
Do you work with municipalities outside Illinois?
While we specialize in Illinois municipalities and have deep expertise in Illinois government requirements, we work with municipal clients throughout the Midwest and nationally. Our remote-friendly process works effectively regardless of location.
What ongoing support do you offer?
We offer various maintenance and support plans that include regular updates, security monitoring, content assistance, and priority support. Many clients choose ongoing partnerships to ensure their website stays current and secure.
Can you integrate with our existing systems?
We have experience integrating with various municipal software systems including payment processors, permit systems, and civic engagement platforms. We'll discuss your integration needs during discovery.
How do you handle the RFP process?
We're experienced with municipal procurement and happy to respond to formal RFPs. We can also provide references from similar municipal clients and detailed proposals for your board or council review.
Ready to Get Started?
Schedule a free 15-minute call to discuss your project.